TERMS AND CONDITIONS 01/11/2024-31/10/2025
Child policy:
Child up to 7.99yo: comp stay and breakfast with paying adult
Child between 8 to 11.99yo: stay and breakfast at 50% off adult price – extra bed and breakfast will be charged
Child 12yo and above is considered adult: 100%
RATE
All rates are quoted in UAE dirham, the local currency of the U.A.E, inclusive of 10% service charge, 7% municipality fee and
5% VAT, but subject to AED 20 Tourism Dirham per room, per night. All government charges & fees are subject to change at
any time during this agreement should government amend regulations. All changes advised will be applied automatically to
the rates offered.
The rates are not applicable for group bookings (08 rooms and more).
Groups rates need to be requested separately through the sales department
Rates are non-commissionable.
The Meal Plan
The Policy on children (which may vary between hotels)
The specific conditions, which may be:
25hours Breakfast is served in Tandoor Tina as International Buffet
Half Board and Full Board are served as Set Menu sharing, inclusive of soft beverages in either:
Tandoor Tina (fusion between North Indian and British cuisine) – except for Saturday Lunch
Ernst Biergarten – except for Saturday Dinner
Breakfast or Half Board taken outside designated meal timings or areas will be charged separately.
Any meals ordered through Room service in the room are chargeable.
Half/Full Board has to be taken for the entire duration of the stay and by all parties booked. Half/Full Board cannot be booked for
individual days only (unless arrival/departure time does not allow to consume the Half/Full Board, one night can be booked on a bed
and breakfast basis).
Guests will not be refunded for any unconsumed meals.
Half Board and full board is not applicable for festive meals(Christmas eve dinner,day lunch, new year's eve dinner and new year's day lunch).
Check in and Check Out Timings
The hotel agrees to make its rooms available for check in from 3:00 pm on the day of arrival. Room check out should be completed by
12 noon on the day of departure.
Should guests wish to extend their stay beyond the period originally booked and confirmed by the Agent, the “Hotel” will apply the Best
Flexible Rate for the extended period unless the accommodation extension request is channeled to the “Hotel” through the Agent. All
extensions are subject to availability.
Connecting rooms & bedding requirements (king or twin)
Offered upon request, subject to availability at the time of check-in. Bedding requirements must be stated at the time of booking
however will remain subject to availability.
Accessible rooms – 6 Glamping Rooms are subject to availability
TERMS AND CONDITIONS FOR 2025 - 2026
Stay Dates: 01 Nov 2025 - 31 Oct 2026
Valid for All markets except UAE residence.
MEAL INFORMATION:
Please see the below meal plan options available in the hotel:
Breakfast
25hours Breakfast is served in Tar door Tina as International Buffet
Half Board
Inclusive of Breakfast + Lunch or Dinner (please see below T&C and dining options).
Full board
Inclusive of Breakfast + Lunch and Dinner(please see below T&C and dining options).
All Inclusive
Inclusive of Breakfast + Lunch and Dinner + selected soft and alcoholic beverages(please see below T&C and dining options).
T&C and Dining Options:
Breakfast, Half Board, Full Board and All Inclusive taken outside designated meal timings or areas will be charged separately
Any meals ordered through Room service in the room are chargeable.
Half Board and Full Board are served as Set Menu sharing, inclusive of soft beverages in either: Tar door Tina (fusion between North Indian and British cuisine) - except for Saturday Lunch Ernst Biergarten -except for Saturday Dinner
All Inclusive is as below:
Access to four different outlets: Tar door Tina, Ernst Biergarten, Nomad Day Bar, and the Pool Bar
Unlimited items from the all Inclusive menu, including a variety of starters, main courses, desserts, and selected soft and alcoholic beverages
Limited mealtimes apply for lunch and dinner
Beverages available daily from 12:00 PM to 11:00 PM Not Valid to claim in: Tar door Tina - on Saturday Lunch and in Ernst Biergarten on Saturday Dinner
Guests will not be refunded for any unconsumed meals.
Half Board, Full Board and All Inclusive is not applicable for Festive Meal (Christmas Eve Dinner, Christmas Day Lunch, New Years Eve Dinner and New Years Day Lunch).
For guests booking the Half Board (HB) Meal Plan on 25th December, only dinner will be provided.
Festive Season 2025
New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Above amenities can be subjected to availability.
You will be provided with full details of your booked board program on arrival at the hotel. The rates are not including any of the special brunches in resort.
GENERAL POLICY:
The rates are not applicable for group bookings (08 rooms and more).
Rates are subject to Tourism Dirham
Price for Festive Meal is based on food and soft beverages package
Check-in / Check-out Time:
Check-in time is 15:00 hours
Check-out time is 12:00 hours
No check in/ Check out on the 31st December 2025
CHILDREN POLICY:
Children are considered from 0 to 11.99 years old
Children from 8 year old is chargeable for extra bed and meals.
Children 12 years old and above are considered adults.
Connecting rooms & bedding requirements (king or twin)
Offered upon request, subject to availability at the time of checkin. Bedding requirements must be stated at the time of booking however will remain subject to availability. Accessible rooms - 6 Glamping Rooms are subject to availability
ROOM CONFIGURATION / BEDDINGS
Bedouin King Room
Maximum Occupancy:1 adult+1child (up to 11.99 years old) or 2 adults.
Glamping King Room
Maximum Occupancy: 2 adults + 1 child (up to 11.99 years old) or 3 adult.
Glamping Twin Room
Maximum Occupancy:1 adult+1child (up to 11.99 years old) or 2 adults.
Farmstay Suite
Maximum Occupancy: 2 adults + 2 child (up to 11.99 years old) or 3 adult.
Artist Village Suite
Maximum Occupancy: 2 adults + 2 child (up to 11.99 years old) or 3 adult.
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.